The order is taken at the table, not at the bar
On a busy night, a server walks to the terminal dozens of times to key in what they wrote on a pad. Every trip is time taken away from guests and a chance to mistype. With a terminal on a tablet or phone, the order goes into the system right at the table: you pick the dish from the menu, tick the options (no onion, cooked medium, swapped side) and add the notes about allergies. The order goes instantly to the stations that prepare it, and the server stays on the floor. A real bonus: the system suggests relevant add-ons — a wine with the main, a dessert with the coffee.
Automatic routing per station and course firing
An order for four naturally splits into parts: salads to the cold kitchen, the steak to the grill, wine and lemonade to the bar, dessert to pastry. 4restaurants.net routes each line to the station that prepares it, at the same moment, without the server running tickets around the kitchen. Courses are fired under control: starters go straight away, mains only when the server taps "fire course two", so plates do not all arrive at once. That is how you stop the steak dying on the pass while the guests are still on soup.
The kitchen display (KDS): visible times, no lost tickets
Paper tickets get lost, get wet and say nothing about elapsed time. The kitchen display shows orders in the order they arrived, colour-coded by waiting time — green, amber, red — so the head chef instantly sees what has fallen behind. Each station has its own screen with its own lines, and per-dish totals ("7 burgers working") help batch the cooking. When the plate leaves, it is bumped on the screen and the server is told there is something to run. Afterwards you see the average prep time per dish and per window — the most honest indicator of how the kitchen behaves at peak.
The bill, split payments and the fiscal receipt
The moment of payment decides the impression that lasts. The bill can be split by guest or by item, payments can be combined — part card, part cash — a tip can be added and agreed discounts applied. Taking payment sends the order to the electronic fiscal till, and the receipt is issued with the correct VAT rate per group, dishes served in the venue kept separate from alcoholic drinks. In Romania the duty to issue a fiscal receipt at every payment is set out in Government Emergency Ordinance 28/1999, and the end-of-day Z report matches the sales in the platform without counting tickets by hand.