What software should a Canadian restaurant use for table bookings?
A reservation module built on the floor plan beats a plain calendar. The calendar says 25 people are coming at 8 pm; the floor plan says whether you have a free table for six.
Short answer
- A good module ties each booking to a specific table, not just to a number of seats.
- Bookings sit in one list per service, in the same application as the menu and orders.
- It shows free and reserved tables for each time slot, by room.
- Guest contact details are personal information; keep them only as long as needed.
- Choose software where reservations, menu and orders share one set of data.
What the software must do
- Show free and reserved tables for each time slot.
- Let you pick a table of the right size for the party.
- Show bookings by day and by time slot.
- Support rooms such as the dining room, terrace and bar, if you run more than one area.
- Ask how the cancellation policy is stated before guests confirm.
- Live in the same application as the menu and orders.
What to check under Canadian rules
- Booking details are personal information under PIPEDA and, in Quebec, Law 25.
- Promotional messages need consent under Canada's anti-spam law (CASL).
- State the cancellation policy before confirming; check provincial rules for deposits.
Practical example
Imagine a Friday with 25 bookings at a 60-seat restaurant and some no-shows. Each empty table is seats you cannot sell again that evening.
A calendar does not show which tables are free before the rush. A floor plan does.
Common mistakes
- Using a generic calendar that knows nothing about tables and their size.
- Keeping phone bookings in a notebook and online ones somewhere else, so the two never match.
- Not stating the cancellation policy before confirming.
How 4restaurants.net helps
- The floor plan and the bookings sit in the same application as the evening's orders.
- Bookings are recorded per table, per room and per time, so the host sees each service clearly.