Which booking software suits a restaurant in Ireland?
Restaurants use a booking module tied to the floor plan, not a plain calendar. A calendar says 25 people are coming at 8pm; a floor plan tells you there is no free table for six at that time.
Short answer
- Choose a module that places each party on a specific table, not just a number of seats.
- It should show free and reserved tables for each time slot, so you see what is left before the rush.
- Look for bookings kept with the menu and table orders, so the host is not working in two places.
- Contact details in a booking are personal data, used only for the reservation.
- State your cancellation policy before confirming a booking, and write it down.
What the software needs to do
- Show free and reserved tables for each time slot on the floor plan.
- Let you choose a table of the right size for the party.
- Show bookings by day and time slot, so you can plan the service.
- Record each booking’s party size, time and table in one place.
- Sit in the same application as the menu and orders.
- Keep the floor plan and the day’s list in one place for the whole team.
What the law and the rules say
- Names, phone numbers and email addresses in a booking are personal data under the GDPR and the Data Protection Act 2018.
- A reminder about an existing booking is not marketing. Promotional messages need separate consent.
- State the cancellation policy before confirming. Check the wording with your adviser.
A practical example
Example, for illustration: a 60-cover restaurant has 25 bookings on a Friday, and some guests do not show. Each empty table is seats you cannot sell that evening.
A paper book does not show which tables are free before the rush. A floor plan does, at a glance.
Common mistakes
- Using a generic calendar that knows nothing about tables or their size.
- Keeping phone bookings in a notebook and online ones elsewhere, so the two never line up.
- Not stating the cancellation policy before confirming, which can become a legal risk.
- Not recording the bookings that were not kept, so the same mistake repeats.
How 4restaurants.net helps
- The floor plan and bookings sit in the same application as the evening’s table orders.
- Guest SMS is optional (Plus plan and above, through your own 4notify account), so confirmations can also go out through your existing channels.
- Each booking is placed on a table, with its party size and time.